Ethics Line

Fraud, crime and theft is an increasing problem in South Africa. Too often, it is undetected and goes unreported, resulting in financial losses to companies, eventually to the detriment of all their employees.

Tourvest is no different. We are committed to conducting healthy business practices with honesty and integrity, which will not only ensure a stable employment environment for everyone but also ensure the continued future success of Tourvest. For this reason, Tourvest has subscribed to a service that will enable all stakeholders, but most specifically everyone who is employed by Tourvest, to report anonymously on dishonest colleagues.

The service, Tip-offs Anonymous, involves the professional services firm of Deloitte and is therefore totally independent of Tourvest. No one will therefore ever know who reported the fraud or dishonest and inappropriate behaviour.
 
How does it work?
  • Anyone can contact Tip-offs Anonymous using a dedicated FreeCall 0800 telephone number and e-mail as well as the generic FreePost and FreeFax facilities.
  • Trained operators, using sophisticated contact centre equipment, will respond to calls in English, Afrikaans, Zulu, Sotho or Xhosa, 24 hours per day, 365 days per year.
  • Operators will interview callers, probing for specific facts so as to record as much information and understand things as clearly as possible.
  • The information is then analysed and forwarded to designated senior officials of the company who will decide on corrective action to be taken.
  • Although you may choose to tell Tip-offs Anonymous who you are, the Tip-off report will never reveal your identity or even your gender (unless you choose your identity to be made known to the company!).
 
Be bold and take a stand
Make the real difference and report what you know to Tip-offs Anonymous for the good of everyone.

What are our contact details? Freecall phone : 0800 212 678 (exclusive to Tourvest)

Outside South Africa : +27 31 21 26 70

Freecall fax : 0800 00 77 88

Unique e-mail : tourvest@tip-offs.com

Freepost address : Tip-offs Anonymous® FreePost KZN 138

Umhlanga Rocks, 4320

 

© 2010 Tourvest Group. All rights reserved.